Home - MBA 739 - Negotiation & Conflict Resolution - Library Home at Assumption University

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Caitlin Snow

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Emmanuel d'Alzon Library, Assumption University

508-767-7076

Introduction

Welcome! I'm Caitlin Snow, the Research and Graduate librarian at Assumption University's d'Alzon Library. The goal of this research guide is to orient you to library services and resources tailored to MBA 739: Negotiation & Conflict Resolution.

This guide offers concrete ways to start your research with relevant business databases, online journals, useful websites, and APA citation help.

Please share any questions, suggestions, or feedback about this guide through the 'Get In Touch' box to the left.

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Course Texts

The Anatomy of Peace, Fourth Edition by The Arbinger The Arbinger Institute
ISBN: 9781523001149
Publication Date: 2022-02-08
From the authors of Leadership and Self-Deception (over 2 million copies sold) comes a new edition of this bestseller that has been thoroughly revised to more effectively address the diversity, equity, and inclusion challenges that plague our communities and hinder our organizations. The fourth edition includes revisions and new materials and resources that increase its relevance and usefulness at a time of deeply entrenched divisions throughout society.

HBR's 10 Must Reads on Negotiation by Max H Bazerman, Deepak Malhotra, Daniel Kahneman, Erin Meyer, Harvard Business Review
ISBN: 1633697762
Publication Date: 2019
Learn to be a better negotiator--and achieve the outcomes you want. If you read nothing else on how to negotiate successfully, read these 10 articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you avoid common mistakes, find hidden opportunities, and win the best deals possible. This book will inspire you to: Control the negotiation before you enter the room; Persuade others to do what you want--for their own reasons; Manage emotions on both sides of the table; Understand the rules of negotiating across cultures; Set the stage for a healthy relationship long after the ink has dried; Identify what you can live with and when to walk away.

High Conflict by Amanda Ripley
ISBN: 9781982128562
Publication Date: 2021-04-06
When we are baffled by the insanity of the "other side"--in our politics, at work, or at home--it's because we aren't seeing how the conflict itself has taken over. That's what "high conflict" does. It's the invisible hand of our time. And it's different from the useful friction of healthy conflict. That's good conflict, and it's a necessary force that pushes us to be better people. High conflict, by contrast, is what happens when discord distills into a good-versus-evil kind of feud, the kind with an us and a them. In this state, the normal rules of engagement no longer apply. The brain behaves differently. We feel increasingly certain of our own superiority and, at the same time, more and more mystified by the other side. New York Times bestselling author and award-winning journalist Amanda Ripley investigates how good people get captured by high conflict--and how they break free.

Getting to Yes by Roger Fisher; William L. Ury; Bruce Patton
ISBN: 9780143118756
Publication Date: 2011-05-03
The key text on problem-solving negotiation-updated and revised Getting to Yes has helped millions of people learn a better way to negotiate. One of the primary business texts of the modern era, it is based on the work of the Harvard Negotiation Project, a group that deals with all levels of negotiation and conflict resolution. Getting to Yes offers a proven, step-by-step strategy for coming to mutually acceptable agreements in every sort of conflict. Thoroughly updated and revised, it offers readers a straight- forward, universally applicable method for negotiating personal and professional disputes without getting angry-or getting taken.

Supercommunicators by Charles Duhigg
ISBN: 9780593243916
Publication Date: 2024-02-20
From the author of The Power of Habit, a fascinating exploration of what makes conversations work--and how we can all learn to be supercommunicators at work and in life "A winning combination of stories, studies, and guidance that might well transform the worst communicators you know into some of the best."--Adam Grant, author of Think Again and Hidden Potential Come inside a jury room as one juror leads a starkly divided room to consensus. Join a young CIA officer as he recruits a reluctant foreign agent. And sit with an accomplished surgeon as he tries, and fails, to convince yet another cancer patient to opt for the less risky course of treatment. In Supercommunicators, Charles Duhigg blends deep research and his trademark storytelling skills to show how we can all learn to identify and leverage the hidden layers that lurk beneath every conversation.

Meet with a Librarian

You are welcome to schedule an individual consultation with me or another librarian through the link above. Though the appointment times are set for a full half hour, they can be as short as five minutes or as long as forty-five. A librarian is happy to help you at any point in the research process, from helping you develop a topic for your project, to finding information, to helping with citations. Zoom or in-person appointments are available.

If you would like to schedule an appointment outside the core research help times, please reach out to me directly via email: cm.snow@assumption.edu.

Professional Associations

Academy of Management
AM has publications, career assistance, and networking opportunities for members. This non-profit consists of professionals and researchers in the fields of management and organization science.
International Association for Conflict Management
IACM takes an interdisciplinary approach to conflict from industry professionals and academics. Some parts of its research are freely available.
American Management Association
AMA is an international, membership-based non-profit professional association that facilitates trainings, virtual classes, certifications, and networking opportunities.

MBA 739 - Negotiation & Conflict Resolution: Home

Get in Touch!

Introduction

Course Texts

Meet with a Librarian

Professional Associations