Holly Oh, a pediatrician at The Dimock Center in Boston, looks back on a memorable patient encounter from almost a decade ago. A young male, complaining of cold symptoms, reminded her that health care is only part of the conversation when discussing a patient's well-being and quality of life. It's important, she explains, to look beyond the symptoms to understand the real health of a patient – and a population.
Victor Montori, MD, MSc, a Professor of Medicine at the Mayo Clinic in Rochester, Minnesota, is pioneering the concept of shared decision making. What is shared decision making and how can it improve care for patients? Dr. Montori, a special interest keynote speaker at this year’s IHI National Forum in December, explains.
Including patients in their care seems like an obvious thing to do. But how does an organization actually go from idea to practice? Take a look inside Cincinnati Children’s Hospital as its clinicians learn how to make this valuable — but challenging — transition to a truly patient-centered environment.